Troubleshooting guide and online help for your HP Photosmart 5510 e-All-in-One Printer - B111a.
Hi Pat, Thank you for posting the issue on the Microsoft Community Forums. As per the description provided, it looks like you are unable to print a document on Windows 7 Operating System. I would suggest you to try the following methods and check if it helps.
Method 1: I would suggest you to sure that there is no check mark on the “Use Printer Offline” option. Click on the Start go to Control Panel. Choose Printers. Right Click on your printer and make sure that there is no check mark on the “Use Printer Offline” option. This should put your printer back online. Method 2: This problem occurs if the computer has the following registry value configured when you set the printer to the Offline status: Key: HKEY_CURRENT_CONFIG System CurrentControlSet Control Print Printers To resolve this issue, right-click the new print queue in the Printers and Faxes tool, and then clear the Use Printer Offline setting.
This resets the registry key to the correct value. Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: Method 3: Printer problems in Windows: Keep us posted on the status of the issue. If you need any other information about Windows, feel free to post your questions and we will be glad to help.
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Please use the product number and serial numbers of the new product to validate warranty status. Download Driver Printer Toshiba E Studio 232. Product sold without warranty: This product was sold by a reseller.
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